Crisis communication plays an important role in any disasters and catastrophic events, from the initial response to the eventual lock down, denial of access, product recall etc and apprehension. While acts of violence are unfortunately increasing in frequency, preparation, planning, and swift response can mitigate loss. What best practices can we do to mitigate the impact of an event should it strike?
This workshop highlights on how efforts should be taken by an organization / entity to communicate with the media, public and stakeholders when an unexpected event occurs that could have a negative impact on the organization’s reputation.
The crisis communication plan is developed collaboratively with the orgnization’s public information and internal information resources where they exist to ensure consistency of the entity’s communication. The plan also addresses the need for effective and timely communication between the organization and all the stakeholders impacted by an event or involved during the response and recovery efforts.
This workshop provides the framework to identify, develop, communicate and exercise a crisis communications plan to address how communication will be handled by the entity before, during and after an event.
Outlines and Agenda:
Who Should Attend?
Senior Management, BC/DR Coordinator, Corporate Communication Team, HODs, Business & Process Owners.
For more information about the above course offerings, please write to firstname.lastname@example.org
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