2-DAY CRISIS MANAGEMENT
PLAN WORKSHOP (include media & press conference)
ALL CERTIFICATION COURSES, WORKSHOPS & PROGRAMS ARE HRDC CLAIMABLE
2 Days
Training
0.5 Days
Exam
BCOE-CMP
Many organizations devote substantial time and resources to risk management. But there’s a place where the predictable gives way to the unpredictable – and a risk, or combination of risks, turn into crisis.
Organizations need a range of capabilities to manage crisis effectively, including clear command structures, effective information management, common situational awareness and transparent communication etc.
Objective
- Overview of business continuity management, crisis management plan, risk assessment, stages in managing a crisis
- Identification, damage assessment, escalation, notification and mobilization procedures, and
- Pinpoint the challenges of reviewing and coordinating emergency evacuation teams in organizations and external entities, or working with the responsible partners to develop or enhance existing plans.
Understanding Crisis
- Overview of Business Continuity Management
- Sources of Crisis
- Types of Crisis
Planning for Crisis Management Programs
- Requirements for Crisis Management and Incident Response
- Planning Team members
- Roles and responsibilities of team members
Risk Assessment and Crisis
- Challenges in Preparing for Incident Response and Crisis Management
- Suggested Strategies to Address Challenges to Crisis Preparation Developing Crisis Management Plan
Developing Crisis Management Plan
- Components of a Crisis Management Plan
- Crisis Management Teamn
- Overview of establishing a Crisis Communication Plan
Who should attend ?
Senior Management, BC/DR Coordinator, Corporate Communication Team, HODs, Business & Process Owners.
For more information about the above course offerings, please contact us at +603-2116 5759 or write to enquiry@dri-gcc.org